Terms and Conditions - Hounslow Skip Hire

Introduction

Welcome to Hounslow Skip Hire. These Terms and Conditions govern the use of our skip hire services. By booking a skip with us, you agree to comply with and be bound by these terms.

Definitions

Service Provider: Hounslow Skip Hire and its representatives.
Customer: The individual or entity booking skip hire services.
Skip: The container provided for waste disposal.

Booking and Payment

To book a skip, customers must provide accurate information regarding their requirements and location. Booking Confirmation is sent upon successful reservation. Payments are due upon delivery of the skip, and we accept various payment methods including cash, credit/debit cards, and online transfers.

Payment Terms

Full payment is required at the time of delivery.
Accepted payment methods include Visa, MasterCard, American Express, and online banking.
Late payments may incur additional charges.

Delivery and Collection

We strive to deliver and collect skips promptly as per the scheduled times. Customers are responsible for providing safe and legal locations for drop-off and pick-up.

Delivery Procedures

Ensure the access route is clear for our delivery team.
Inform us of any specific instructions related to the delivery location.

Use of Skip

The skip provided by Hounslow Skip Hire is intended solely for the disposal of general waste. Customers must not use the skip for any other purposes unless explicitly authorized.

Weight Limitations

Each skip has a specified weight limit, which must not be exceeded.
Overloading a skip may result in additional fees and potential removal from the site.

Prohibited Items

Customers must not dispose of hazardous or prohibited materials in the skip. This includes, but is not limited to:

Chemicals and flammable substances
Electronics and batteries
Medicines and pharmaceuticals
Asbestos-containing materials

Any attempt to dispose of such items will result in the immediate termination of service and possible legal action.

Responsibilities

Customers are responsible for ensuring that the skip is used in accordance with these terms. This includes securing the skip to prevent unauthorized access and ensuring that it does not obstruct public pathways.

Site Preparation

Clear the area where the skip will be placed.
Ensure the ground is stable to support the skip's weight.

Cancellations and Refunds

Customers may cancel their skip hire by notifying us at least 24 hours in advance of the scheduled delivery. Refunds will be processed based on the timing and reason for cancellation.

Cancellation Policy

Cancellations made more than 24 hours before delivery will receive a full refund.
Cancellations made less than 24 hours before delivery may incur a cancellation fee.

Liability

Hounslow Skip Hire is not liable for any damage or loss arising from the use of our skips, except in cases of negligence or willful misconduct. Customers are advised to secure valuable items before disposal.

Damage and Indemnity

Customers must report any damage to the skip upon delivery.
Any damage caused by the customer will be the customer's responsibility to repair or compensate.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in this region.

Amendments

Hounslow Skip Hire reserves the right to update these terms at any time.
Customers will be notified of significant changes via email or our official communication channels.

Privacy Policy

We are committed to protecting your privacy. Any personal information collected during the booking process will be handled in accordance with our Privacy Policy.

Data Protection

Personal data will be used solely for service provision and improvement.
We will not share your information with third parties without your consent, except as required by law.

Acceptance of Terms

By using Hounslow Skip Hire's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.